Meet Our Team
Meet the Eagle Bay Financial Services Team
Eagle Bay`s Indigenous sensitive group benefits and group retirement experts are always accessible to your plan administrators, employees and key personnel.
Our full-service customer service department provides ongoing assistance to employees who experience challenges with the claims process.
Our Financial advisors answer investment questions, give financial advice, and provide termination and retirement planning advice.
Cory St. Jean
Manager – Group Benefits
Cory comes to Eagle Bay Financial Services with over 15 years of experience in the employee benefits industry working with diverse employee groups in the credit union, professional association and multi-employer sectors.
He is a Certified Employee Benefits Specialist (CEBS), a graduate of the BCIT Human Resource Management Program and believes strongly in lifelong learning.
Cory`s commitment to provide quality benefit plans that meets the needs of his clientele exemplifies his professionalism and expertise. He is passionate about putting the client first, working collaboratively with colleagues and building lasting relationships with all stakeholders. Cory’s professional motto is, “There Is Always A Better Way” and he applies that to all aspects of service delivery to clients.
Originally from Winnipeg, Manitoba, Cory is a lifelong fan of the Winnipeg Jets, an avid curler and golfer, and enjoys travelling, spending time with family and friends and solving puzzles of any kind.
Adriana Loepert
Manager – Group Retirement
Licensed Financial Advisor
Adriana joined the Eagle Bay Financial team in 2022, bringing over 14 years of expertise in Group Retirement Services. She is responsible for managing client relationships and overseeing pension plan activities, including annual reviews, amendments, and plan changes. Additionally, Adriana delivers and leads pension plan education sessions while managing the technical aspects of our group retirement plans.
Before transitioning into the retirement services sector, Adriana practiced law for seven years in Brazil. She is a licensed Financial Advisor and is currently advancing her education through the Certified Employee Benefits Specialist (CEBS) program. Adriana is a dedicated and collaborative team player.
Outside of work, Adriana enjoys reading, watching movies, playing volleyball, and exploring trails. She is married and has one daughter.
Christina Fryer
Manager – Plan Member Services
Licensed Financial Advisor
Christina joined the Eagle Bay Financial team in July 2025 as Plan Member Services Manager. She brings more than 18 years of experience in Group Benefits and service excellence to her role. Christina is a Licensed Financial Advisor with her GBA designation and LOMA certifications and is deeply committed to ongoing learning and professional standards in the benefits industry.
Christina’s passion lies in supporting clients as they navigate their benefit plans, ensuring each member receives best-in-class service. She is committed to empowering her team, building strong partnerships, and delivering engaging employee presentations and education sessions alongside our consultants.
Christina lives in Kelowna with her husband and has two sons. Outside of work, Christina enjoys reading, snowboarding, yoga, and hanging out at the lake with her family.
Lauren Teasdale
Analyst
Group Benefits
Lauren comes to Eagle Bay Financial with over 10 years of experience in Group Benefits. She began her career with a national Third-Party Administrator, where she provided financial quotes to advisor partners, implemented benefits plans for new clients, and consulted advisors through the renewal process.
In her role as a Group Benefits Analyst, Lauren collaborates closely with our insurance carriers to ensure Eagle Bay Financial delivers timely, accurate, and competitive solutions for our clients.
Lauren was born and raised in the tri-cities and currently resides in Maple Ridge with her husband, 2 sons and stepdaughter. Outside of work, you’ll often find her enthusiastically cheering on her kids at the lacrosse box and field.
Leanne MacKinnon
Account Manager – Group Benefits
Licensed Financial Advisor
Leanne has over 20 years of experience in group benefits with extensive knowledge of government programs and how they best integrate with group benefits plans. Leanne prides herself on working closely with the group benefits team to deliver the best service and support to the clients of Eagle Bay Financial Services.
Leanne joined the Eagle Bay Financial Services team in 2016. Her primary duties include working with our clients and support them with their group benefits needs. Her duties also include supporting ongoing business development.
Leanne lives in Coquitlam with her husband, her dog, and her two daughters ages 13 and 8. Leanne enjoys exploring beautiful BC and spending time at the rink helping to coach and manage her daughter’s ringette team.
Rick Jackson
Account Manager – Group Retirement
Licensed Financial Advisor
Rick comes to Eagle Bay Financial Services with over 8 years of experience in the insurance industry. He is a Certified Financial Planner and a Certified Employee Benefits Specialist, helping individuals and groups achieve financial security and freedom no matter their situation and future goals.
Rick was born and raised in the Shuswap area of B.C. He currently lives in North Vancouver with his wife Maricel and son Benjamin.
Rick enjoys spending time with his family and continues his personal growth by learning Spanish and travelling. Rick is a big hockey fan and likes watching the Canucks, especially when they win!
Tiziana Cagnoni
Account Manager – Group Retirement
Licensed Financial Advisor
Tiziana has been a valuable member of our Eagle Bay Financial for over 15 years. Her Eagle Bay experience with more than a decade of experience in a leading national bank and insurance company allows Tiziana to administer elaborate group retirement and benefit plans.
Tiziana’s professional personality has been a great benefit to our team and valued clients. She exceeds our client’s expectations and commitments.
Long years of experience in the financial services industry have made Tiziana very passionate about her job. Her energy reflects the quality of service she continually provides. Her clients count on her any time of day when they have a question or concern. That’s why her professional motto has always been “The clients come first.”
When not at work, she loves spending time with her family, travelling, and volunteering with various organizations.
Rita Isaacs
Account Manager – Group Retirement
Licensed Financial Advisor
Rita has more than 25 years of client and customer service experience and has always been committed to providing the highest level of customer service possible. Fostering strong relationships and becoming a trusted partner is Rita’s primary focus.
Born and raised in the Lower Mainland, Rita enjoys the outdoors and the many local trails. She lives in Coquitlam with her two sons and Olde English Bulldog.
When she’s not at work, you will find her spending time with family and friends and volunteering her time with Coquitlam Junior Adanacs Lacrosse Club. Rita is an avid cook and enjoys shopping at local farmers’ markets for fresh local ingredients.
Trina Burns
Managing Consultant
Trina joined the Eagle Bay Financial Services team in 2026. Prior to her time with Eagle Bay, Trina worked as an independent insurance advisor for 18 years where she successfully grew her own insurance and benefits business. Trina prides herself on her exceptional client service, support skills and industry knowledge. She was born and raised in Victoria and currently lives in Shawnigan Lake with her husband of 22 years and their two sons.
Trina is thrilled to have joined the Eagle Bay Financial Services team. Her primary duties include working with our clients and support them with their group benefits needs. In addition to her work, Trina loves hosting and spending time with friends and family. She also loves her arts and crafts and is currently working on custom needle felting creations in her spare time. Trina was the Chair of the Shawnigan Lake Business Association for 4 years and developed many long-lasting relationships locally. She continues to support her community everyday while running the Cowichan Valley Women in Business Facebook page where she promotes, encourages, and supports all local businesses, and most importantly female entrepreneurs.
Crystal Tober
Plan Member Service Representative Group Benefits
Crystal joined Eagle Bay Financial Services Team in 2022 with 12 years of experience in accounting and administrative roles. Her role as Plan Member Services Representative for Group Benefits consists of assisting clients with processing their benefit claims and answering any questions they may have, as well as working with insurers and group’s Plan Administrators in enrolling employees onto their benefit plans.
Crystal enjoys helping clients to the best of her ability. She is dedicated to providing the utmost care for our clients in whatever capacity is within her power.
Crystal comes of Indigenous descent from the Seabird Island Band in Agassiz (her father’s side).
In her leisure time, crystal enjoys spending time with family and close friends. She loves to explore the outdoors as well. She often hikes the trails and visits the beaches in Maple Ridge. Crystal lives with her husband, her three sons, and her dad. When not tending to their needs, crystal enjoys cooking, reading, exercising, and painting furniture.
Danielle Lewthwaite
Plan Member Service Representative Group Benefits
Danielle is passionate about supporting people with finding the best care for their needs and will do what it takes to help them be successful.
For the past 15 years, she has enjoyed working as Community Support Worker for the acquired brain injury and mental health community. Being a naturally empathetic and compassionate person, it was easy for her to advocate and help problem solve for the needs of the community and is excited to bring those skills and energy to help our clients.
Danielle is also thrilled to be reconnecting and learning about her Metis ancestry from her mother’s side. She and her husband are raising their two young daughters and teenage son in Maple Ridge. From the mountainous trails, lakes and rivers, they take advantage of its beauty as often as they can.
When Danielle and her family are not busy with their dog, spending time with family and friends, they are exploring new meal recipes to share, or are at the lacrosse rink/field where they cheer on all three of their children as they play.
Ashley LeBlanc
Plan Member Service Representative Group Benefits
With a decade of experience in group benefits Ashley has held many different positions gaining a wide array of experience. She started with Eagle Bay in 2023 where she uses her experience to advocate for clients and help them navigate the insurance world.
When she isn’t working you can find her in her garden, working on various art projects, or enjoying BC’s Sunshine Coast with her family and dogs.
Yusur Ouj
Marketing & Social Media Coordinator
On Maternity Leave
Yusur joined Eagle Bay Financial in 2020 with a Bachelor of Business Administration, specializing in Marketing & Entrepreneurship from SFU.
As the Marketing Coordinator, Yusur manages both traditional and digital marketing campaigns and initiatives for Eagle Bay. She oversees social media channels, creates promotional content, and executes marketing campaigns to engage and inform clients.
Outside of work, Yusur enjoys spending time with her husband and their baby, connecting with family and friends, and traveling to new destinations.
Sneha Chopra
Individual Financial Services Coordinator
Sneha joined Eagle Bay Financial Services in 2026 as an Individual Financial Services Coordinator, supporting the Group Benefits and Retirement teams with client administration, plan coordination, and day-to-day service delivery.
She is a graduate of the Financial Planning program at BCIT and has completed the Canadian Securities Course (CSC). Sneha is focused on building her expertise in employee benefits and retirement services while delivering accurate, client-focused support.
Outside of work, Sneha enjoys exploring new cafés and staying active.
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